Endorsements

Zac built his reputation by helping people build theirs

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“Zac is one of a kind in the workplace. He excels in many distinctive ways and his skills set allows him to efficiently accomplish every goal established. His incredible interpersonal skills and understanding of the big picture down to the smallest detail on an operational process allow Zac to adapt his speech and strategy to the team he is working with. Zac has true leadership skills. He leads warehouse teams doing labor, as well as office sales and operations teams, and also plays a key role in the company’s executive/leadership team.

Zac brings a variety of attributes to the organization. His performance is always far and above average compared to other employees. He is always planning ahead of time, communicating the set strategies effectively, and is always looking for improvements for the growth and collective benefit of the company.

…Zac is also a key player in the company’s technological development, always directing his efforts and focus on internal processes optimization. He excels at client prospecting, closing much more deals than employees whose sole job is [to] close deals. On top of all this, Zac still makes time to train and inspire other employees sharing the benefits of his tenacity and methodical goal driven working methodology.

In short, Zac is the most distinguished employee in any of the areas he’s leading or involved…It’s truly inspiring and rewarding to work with Zac.


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“No one is ever defined by one attribute, but in Zac’s case he brings so many facets to the table, and each one is at a very high level…In spite of his mastery and confidence, I have never witnessed an arrogance factor or an ‘us vs. them’ mindset. His approach is always seen as ‘we’ to get the mission accomplished. Zac consistently operates in an inclusive style with a team building philosophy that brings a sense of balance to the organization.”

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In addition to my professional growth, Zac has been a source of emotional support which is very vital for someone in a management position, a position which can be very mentally draining…Whether that was someone to bounce ideas off of, listen to me vent, or tell me ‘I got this…’ Zac finds the time to give me input on my scripts and emails, send an unexpected encouraging email, or just call and ask how I’m doing in general. In times where I need correction I still felt encouraged by Zac to take it on the chin, learn, and grow from it.”

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The kind of growth and character building that I have seen in Mr. Fratkin is nothing short of astonishing…In fact I would dare say there is very little I have seen from Zac that I would not call astonishing. His knowledge of UCB’s systems, processes, tech, and methods is unquestionable. His advice and mentorship is invaluable. His intellect is irreproachable. He has been at times a stern principle, a wise teacher, a friend, and when appropriate a pain in the neck. I’m a better person for knowing Zac and UCB is a better company for having him.”


“...I have come to realize [Zac] is the 'go to' person in the organization to get things accomplished. Zac has an uncanny ability to simplify a problem and get to the root of an issue. He has strong communication skills which manifest themselves in both listening and conveying a message back. Zac has shown an unending dedication to the company and contributes in every area. While his main role is operations, Zac also excels in tech, HR, analytics, and is one of the companies top sales people. He is as comfortable behind a desk analyzing quantitative business issues as he is adept in front of a customer pitching a big deal. Zac understands the market, knows the competition, and keeps abreast of trends and industry developments. He is one of the most impressive professionals with which I have worked in my career.


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When it comes to communicating ANYTHING, Zac is clear, precise and prudent. Clear as in his messages are easy and well structured. Precise because the words and expression used are chosen to reflect the exact situations and describe all parameters. Finally, prudent because usually free of tricky assumptions that could lead to misunderstandings. I find it particularly useful during meetings, where Zac often reframe conversations, so we don’t ‘divert’ off subject. To me particularly, as a non-native English speaker, he allows me to realize that I sometimes am not clear enough when I explain something.”

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“While Zac is an excellent sales person, that is not his only focus. He’s always striving to grow the company and make for a better work environment. Whether he do that through sales, operations or by bettering our technology, he is willing and able to combat any obstacles that may be hindering our progress as a company. Zac routinely pushes initiatives to streamline how people work so that everyone can work more quickly and efficiently.”


“[Zac] is truly committed to ensuring that his list of customers are treated in an exceptional manner, and goes out of his way to ensure that his customers are treated very professionally. While his focus is supposed to be more on the operations side of our business, Zac has consistently produced impressive sales results with the customers he manages. Both Operations and Sales at UCB have benefited tremendously from different initiatives that Zac has started within the organization. The Quarterly Goal Meeting, where every employee has an opportunity to share their individual goals for the upcoming quarter has been a very well received initiative that just about every UCB employee that participates in has benefited from. Zac has guided the discussions during these meetings, and helped many UCB employees to not only identify the goals they have for that quarter, but to also acknowledge the steps they need to initiate in order to see these goals come to fruition.”


“[Zac] has always shown a willingness to provide me with guidance and assistance whenever the need has arisen. He has been a mentor, friend and never has he told me he doesn’t have time to assist me with any problem I have needed help with. Zac has been overly generous with his time and expertise. He has an impressive portfolio of professional accomplishments. Focusing in on problems on his own initiative, providing solutions for those problems with ease and without disrupting the flow of business. He has been a creative problem-solver with ambition and a tireless work ethic, he has solved a lot of problems for this organization. He has a willingness to do whatever it takes to make this company the best it can be. His total commitment has helped the company expand sales to many large companies.”

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[Zac’s] passion for the company to succeed, to improve the ease of doing business with UCB and the improvement of the internal tools that each of us use daily is astounding. His knowledge of the internal operations from warehouse, through management and to the customer is evidence that he has done every job and excelled at them. While working with Zac daily, he helped me understand what is needed from me to improve the ability for UCB to grow and become even more successful heading into the future. It was a pleasure working with him on the integration between [our system] and [external vendor system] and helping trouble-shoot that process…Zac is a huge asset to this organization. He has an abundance of knowledge to help us achieve our goals.”


“Despite having incredible drive towards his personal goals, Zac has always made it a point to put team first. It is not out of character for Zac to volunteer for duties outside of his normal scope of work or offer assistance to other UCB employees without hesitation. This stems from his desire to be part of a team where every member is successful, and the team, as a whole, is wildly successful. It is this trait, most of all, which has earned him the respect and admiration of those he leads and works with. In summary, Zac is someone who just makes every[one] around him better.”


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“Ever since we first met, Zac’s incredible leadership, honesty and commitment has always impressed me. I remember one instance in particular when we first started working together, he utilized his exceptional computer skills to help me solve a complex problem from over 800+ miles away. More importantly, everyone who interacts with Zac is always blown away by his communication skills, creativity and accountability. Whenever there is a major problem within the company, Zac always steps up and take charge of the situation with positive results. It is truly a privilege and an honor to be considered Zac’s co-worker and friend…I assure you that his commitment to his professional career, as well as his high moral values is without question.”

“[Zac] has the drive and can-do attitude to manifest greatness! He is a team player to the point of ‘work family,’ and a team leader to the point of constant praise from our CEO. I know that the tools and technology he has helped implement has helped me get more quotes out, which has helped me close more deals than last year and the year before. Obviously, this means more money for the company, and some more $ for my wallet too. I know he has helped many other people at UCB in various/numerous ways. Many.”

“Zac Fratkin, in a few words, is a hard-working and driven individual who makes it his personal mission to see all task through no matter how great or small. His attention to detail, and more importantly ability to teach and creates lessons, are the quality of a great leader. A rising tide raises all ships, and I would be remiss if I did not consider Zac to be that tide. Everything is a lesson, and if there is a chance to teach, Zac will take that chance to better not only his knowledge, but that of the individual seeking help. He aims not to solve a [problem], but ensure that all involved can solve it as well…All can rest assured when Zac is assigned or takes on a task. No problem too large, no problem too small, Zac will make sure it is taken care of to the highest degree. I am thankful and honored to work with, and aspire to be, a person of his caliber.”

“I am continually impressed with Zac as a leader, I look up to him as a role model. He explains each topic in great detail and makes sure that I fully understand the material presented to me. Zac is quick to acknowledge the staff’s hard work and always has a positive attitude. Zac possesses a vast knowledge of every department from warehouse to sales and don’t forget all UCB policies and procedures…I believe that Zac is instrumental in the success of UCB and continues to improve our software to contribute to more success. I have never worked with someone who carries so much more responsibility and still enjoys coming to work every day.”


All testimonial entries listed above are pulled from formal recommendation letters over Fratkin’s career from teachers, students, mentors, colleagues, supervisors, subordinates, clients, customers, industry experts and vendors.